The Airclic corporate website is currently undergoing maintenance. We apologize for any inconvenience.

Airclic Technical Support

We have implemented a new Support Portal. The portal will enable you to create, update and manage all of your service requests with Descartes/Airclic from one user friendly support portal. To access the portal please follow this URL:

If you are a current Support Portal user, you would have received your credentials via your registered email account. If you have not yet been provided with a portal ID, please email


You may also reach us on the following telephone numbers:

1 877 786 9339 (NA) or +800 7866 3390 (Europe)

Press 1 (Routing, Mobile, & Telematics), then

Press 4 (Airclic)


Visit the Descartes website at

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