Meet Your SLAs—and Prove It

AirClic—enabling you to meet or exceed your SLAs, winning more contracts and reducing labor costs. 

In the airport services industry, there is little room for error.  Companies must prove their SLAs are being met and claim opportunities for competitive advantage to avoid being replaced by other vendors or wracking up large fines.  Accountability is the expectation. 

In large airports, service workers manage a plethora of requests every single day.  Effectively optimizing the tasks that need to be completed, keeping your workers updated on schedule changes in real time and providing proof when issues arise are daily challenges.  The AirClic mobile software solution allows you to see everything that is going on, allowing you the ability to handle unexpected changes with quick, accurate decisions and meet your SLAs every time.
 

How AirClic Benefits Airport Service Companies

• Real-time Visibility for Dispatching – GPS allows managers to see where labor is allocated in order to dispatch efficiently and appropriately.
• Integration with SSR data streams – All flight information is reflected in the dispatch function and on the handset, essential for making just-in-time decisions.
• Dashboard Reporting – Dashboards let managers view predetermined metrics, simplifying the process of making adjustments throughout the day.
• Exception Reporting – Exception reports show what isn’t happening according to plan so dispatch can make the necessary changes quickly.
• Labor Optimization – Workers are dispatched to the right tasks at the right time.