With more than 300 clients in 320 locations, Vanguard Security has carved out a leadership position in Florida as a trusted provider of full-service, high-quality security.
Aiming to improve its patrolling process and strengthen its service relationships with customers, Vanguard officers carry mobile phones loaded with AirClic MP™ and equipped with AirClic’s® proprietary scanning device. As they make their rounds, the guards use the phone to scan bar codes at various checkpoints throughout the facility they are guarding. The application also ties in GPS information to provide specific location data.
The biggest advantage is for Vanguard clients, who really like the fact that they can now access up-to-the-minute information on any security guard or security event. If a situation arises in the middle of the night, the property manager can quickly and securely see all of the details from a Web browser on a home computer. There’s no need to wait hours or days to find out the specifics. And clients can also review an online history for the past 45 days—and perhaps find trends and patterns in the information. It’s this kind of visibility and accountability gives customers greater assurance that Vanguard on top of their security needs.