Founded in 1973, this family-owned business pioneered the concept of same-day package delivery service with just three vehicles and three independent contractors. More than 30 years later, Priority Dispatch is now a $30 million company and one of the leading providers of same-day delivery and logistics services in Ohio and its contiguous states. Through a network of delivery centers and independent contractors, the company can pick up, store, deliver and/or distribute any shipment—from a single package to a truckload—door-to-door.
With only a five-minute window to deliver each package or be considered late, Priority Dispatch needed a solutions that could meeting this rigorous, real-time customer demand.
Today, equipped with AirClic MP™-enabled mobile phones, Priority drivers scan bar codes to record every step in the delivery process. The information is transmitted via a secure wireless network back to a central server that instantly makes the data available. Using AirClic® software to review, query and generate reports, Priority Dispatch can provide customers with up-to-the-minute updates on the status of their deliveries.
Priority Dispatch has dramatically reduced the man-hours required for data entry. As a result of data being consolidated and available online for viewing, manifest collection and storage is becoming less of a requirement for Priority Dispatch customers as they can view the location of their packages instantly online.