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April 10, 2008 |
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Software as a Service (SaaS) Provides a Strategic and Cost-Effective Solution for Mobile Workforces Infuse Your Business Intelligence with Operational Business Intelligence
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Brinks shares success story at industry roundtable AirClic recognized as one of the Top Technologies and Vendors You Should Know for 2008
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Software as a Service (SaaS) Provides a Strategic and Cost-Effective Solution for Mobile WorkforcesSoftware as a Service (SaaS) — where customers do not purchase the software itself, but pay for the ongoing use of it — continues to increase in popularity across a growing number of application areas. In a recent IDC Research article outlining 10 predictions for the software industry, analysts highlighted the increasing value of SaaS as customers both large and small search for "out of the box" solutions to their business issues. A key to this paradigm shift is the speed at which SaaS applications can be implemented and pay for themselves. For instance, studies indicate that a typical SaaS CRM solution can be implemented in as little as two months, and provides a one-hundred percent (100%) return-on-investment in less than six months.* At the same time, an Aberdeen Research report finds that "on average, 52% of the total workforce is working outside of corporate headquarters — either as dedicated branch office employees or as individual remote and mobile workers." Furthermore, this number is expected to increase by 7% by the end of 2008. Obviously, a key challenge for companies is to find a seamless and cost-efficient method of delivering corporate information to — and gathering business data from — their mobile workers. The tracking and reporting components of the AirClic® MP 5 platform represent the best of SaaS with high-speed customization and deployment, nearly instantaneous application upgrades and rapid return on initial investment. The powerful and versatile MP 5 mobile process technology operates on AirClic-enabled wireless devices such as cell phones and BlackBerrys, and provides companies with the ability to communicate effortlessly with remote workers and field personnel, 24/7. Click here to learn more about the ways AirClic can provide exceptional Software as a Service to support your mobile workforce. *Aberdeen Research, August 14, 2006 Press Release
Infuse Your Business Intelligence with Operational Business IntelligenceOver the past several decades, companies have increasingly turned to business intelligence (BI) applications to help them improve the efficiency and performance of their organizations. Traditionally, BI applications have been "data-centric," focused on gathering and analyzing large amounts of information to identify trends or generate reports. By nature, it is often an after-the-fact approach that can require days — or even weeks or months — to implement adjustments that address problems or take advantage of newly identified opportunities. Businesses are now beginning to seek out and employ operational BI solutions that integrate BI data directly into the daily operations of the business. According to the recent white paper Operational Business Intelligence by Powell Media, LLC and Judith R. Davis,the goal of operational BI is to "manage and optimize the day-to-day business with the ability to modify the business intra-day … and results in better, faster decisions based on up-to-date, accurate, detailed operational data." In other words, provide the right information to the right people at exactly the right time to make the best business decisions. This leads to a very relevant question: How can you provide absolutely up-to-date data to a field organization on a daily and intra-daily basis? In the simplest scenario, a field worker visits a customer site to repair a piece of equipment. While on-site, the customer identifies a second piece of equipment that also needs repair. When the first job is complete, how does the field worker upload repair details to the customer database at headquarters? When beginning the second job, how can he or she download the latest customer repair data at the job site? If a field organization cannot be provided with real-time visibility of the most recent data, they cannot be expected to make the best business decisions. AirClic can help you infuse your business intelligence with operational business intelligence. Ask us how our unique mobile process technology can help you deliver accurate, real time information to the right people at exactly the right time.
Priority DispatchPriority Dispatch wanted a mobile tracking solution that would separate it from the competition, both national heavyweights like FedEx and UPS and local "mom-and-pop" couriers. Founded in 1973, this family-owned business pioneered the concept of same-day package delivery service with just three vehicles and three independent contractors. More than 30 years later, Priority Dispatch is now a $30 million company and one of the leading providers of same-day delivery and logistics services in Ohio and its contiguous states. Through a network of delivery centers and independent contractors, the company can pick up, store, deliver and/or distribute any shipment — from a single package to a truckload — door-to-door. With only a five-minute window to deliver each package or be considered late, Priority Dispatch needed a solution that could meet this rigorous, real-time customer demand. Today, equipped with AirClic MP-enabled mobile phones, Priority drivers scan bar codes to record every step in the delivery process. The information is transmitted via a secure wireless network back to a central server that instantly makes the data available. Using AirClic software to review, query and generate reports, Priority Dispatch can provide customers with up-to-the-minute updates on the status of their deliveries. Priority Dispatch has dramatically reduced the man-hours required for data entry. As a result of data being consolidated and available online for viewing, manifest collection and storage is becoming less of a requirement for Priority Dispatch customers. Click here to learn more about how AirClic helped Priority Dispatch mobilize. |
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