Leader in Digital Imaging Solutions Leverages Powerful AirClic MP 5 Platform to Drive Business Process Transformation
NEWTOWN, PA, June 12, 2007—IDG's CIO magazine today announced that Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies, is a recipient of the 2007 CIO 100. The 20th annual award program recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology (IT).
According to Abbie Lundberg, Editor in Chief of CIO magazine, "The CIO 100 award recipients serve as industry role models for business and IT excellence. This year's winners demonstrate extraordinary results in a variety of important areas, including business transformation, collaboration, customer innovation and top line contributions."
Konica Minolta, which boasts a comprehensive line multifunctional products (MFP – print, copy, fax, and scan all in one system), is being recognized for its implementation of AirClic MP 5 technology that is helping to enable the company's pursuit of superior customer care and delivering on its brand promise. Konica Minolta is leveraging emerging technologies such as AirClic MP 5 to drive this business process transformation and innovation. With AirClic, Konica Minolta can now track which appointments its 1,400 service and maintenance specialists have completed, which products were used and which need to be reordered, as well as gain visibility into completed service appointments. Now, Konica Minolta can better allocate worker resources and ensure that inventory is available for customers and parts are ordered quickly and accurately. All information is quickly recorded using the AirClic scanning technology on each technician's cell phone, reducing the time required for service calls.
"We are honored to be recognized by CIO magazine for our initiative with AirClic to streamline our customer support process in the field, which has led to decreased inventory shrinkage, and increased the breadth, accuracy, and frequency of captured data," said Bill Brewster, vice president, Konica Minolta Business Solutions U.S.A., Inc. "This project is an important piece of our overall strategy to deliver the utmost in superior customer care and support throughout the customer experience."
The 2007 CIO 100 awards will be presented at the La Costa Resort & Spa in Carlsbad, California, on August 21 at the conclusion of the ninth annual CIO 100 Symposium® and Awards Ceremony.
Complete coverage of the 2007 CIO 100 awards will be in the August 15 issue of CIO magazine and available online at www.cio.com on August 15.
Konica Minolta Business Solutions U.S.A., Inc., offers a broad range of multifunctional digital imaging solutions inspired by its bizhub™ brand of powerful solutions that serve as the central resource for document scanning, in-house printing, copying, faxing and electronic archiving and distribution. From high-quality color and monochrome bizhub systems for workgroups and small offices, to advanced high-volume bizhub PRO™ production printing systems for large corporations and print-for-pay services, Konica Minolta is leading the industry toward integrated, networked hardware/software solutions that are more simple, reliable, and cost-effective. Complementing its bizhub solutions, Konica Minolta also offers desktop laser printers, microform digital imaging systems, wide-format printers and scanning systems for specialized applications.
Headquartered in Ramsey, New Jersey, Konica Minolta delivers expert professional services and experienced, responsive client support, in addition to the world-class service provided through its extensive network of direct sales offices, authorized dealers, resellers and distribution partners in the United States, Canada, Mexico, Central America and South America. For more information, please visit Konica Minolta at www.kmbs.konicaminolta.us.
Headquartered in Newtown, PA, AirClic is a leading provider of mobile business process solutions that offer organizations real-time visibility to the "who, what, where, when and why" of their entire field operations. Using AirClic-enabled wireless devices, managers and workers can easily and economically capture, exchange and access critical data that represent people, assets and activity. With its unsurpassed user-adoption rate, AirClic is driving new levels of accountability and improved customer service for many of the world's leading companies.
AirClic is a registered trademark and AirClic MP is a trademark of AirClic, Inc. in the United States and/or other countries. All other trademarks or registered trademarks are property of their respective holders.
For more information, contact:
AirClic
Matt Matsui
651-222-9791
matt.matsui@airclic.com
Lois Paul & Partners
Jolene Hajj
781-782-5849
jolene_hajj@lpp.com