When your customers are demanding accountability

Complaints of lost specimens or lack of visibility into specimen processing statuses? Are you looking for better ways to show accountability to your customers and reduce the number of unstable specimens? Interested in reducing exposure to risk by having data to defend your specimen management handling?

Getting a specimen from the patient to the field to the lab involves many steps. At each step of the way, there is real risk for error, resulting in loss, contamination or delays in processing — all which represent a risk to revenue and possible litigation. Certain specimen types are easier to collect than others, and those most difficult to collect (such as spinal fluid or biopsies) are often most critical to a patient’s survival. Handling these specimens properly can often eliminate the need for a second sample extraction or can even help save a life.

Tracking the hundreds of thousands of patient specimens collected and shipped around the country requires accuracy and detail like no other industry. Using manual or cumbersome systems leaves you with no visibility or proof that your specimens are being handled within required parameters. Even million dollar RFID solutions become obsolete once the specimen leaves the four walls.

How laboratory outreach companies can address these concerns

There’s an easier, more accurate way to know when a patient sample has arrived at the diagnostics lab, been picked up in the field or collected by the intermediary pick-up vehicle. AirClic provides realtime information on the status of every specimen at every step in the process, making it possible to leverage that insight to resolve issues more quickly. The solution is custom-configured to the way you run your business and uses low-cost cell phone technology. These factors ensure a quick deployment and unprecedented user adoption to simplify the handling process for your employees. And because the solution marries GPS information and powerful reporting, not only will you have access to both location and handling information, so will your customers.

Mayo signs deal with AirClic to gain real-time visibility

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